A VoIP phone helps transmit the user’s voice over Internet Protocol (VoIP) technology to make and receive phone calls via the Internet network. These phones change the voice audio into digital format when transmitting the call, and then it is transmitted over the Internet. At the receiving end, it converts the digital sound to standard phone audio.
Refurbished VoIP phones go through a repair process where these phones get upgraded, are examined thoroughly, then set to factory defaults, before repacking. All refurbished VoIP phones come with a warranty period that gives the user peace of mind.
These refurbished VoIP phones get certified and come in new boxes with warranty cards. These phones can be used in all industries and will easily sync with computers, laptops and other necessary devices.
Used V/s Refurbished VoIP Phones
Used VoIP phones do not have any warranty and are never certified as refurbished VoIP phones or counted in the refreshed category. A used phone may have issues with internal settings, problems with firmware and compatibility, and a few features may not work. Moreover, some features in a used phone may need to be revised compared to a new phone setting.
Refurbished certified VoIP phones are usually sent back to authorized vendors for in-depth and complete testing. Those VoIP phone vendors who refurbish the phones have a stipulated standard to fulfil, and if those criteria are fulfilled, then only these phones will be certified.
Even though these VoIP phones are used because they have been opened before, many processes like resetting, firmware settings, clean-up, and various other testing will give these phones a new look. If a vendor finds the phone that came for repair too damaged, they can easily reject and dispose of the same.
Advantages Of Refurbished VoIP Phones
When buying a VoIP phone, many organizations get confused and will need clarification on whether to buy a new system or explore the need to acquire a refurbished one. A few of the advantages of refurbished VoIP phones are,
Worth The Money
An attractive feature of a refurbished VoIP phone is that it looks new and can be bought at a much lesser rate when compared to new ones. The price of these phones covers the cost of repairs, a new warranty period, and any required accessories. These phones are budget-friendly compared to brand-new VoIP phones, which helps in allocating resources more proficiently.
Properly Conditioned
Skillful specialists repeatedly check the working condition of a refurbished phone before it is sold to a customer. They ensure that these refurbished phones are in perfect working condition. Even the broken parts of the phones are repaired, and these devices are examined meticulously by the registered manufacturers, which ensures that the device is well maintained and working perfectly.
Life Of The Device
A refurbished VoIP phone usually lasts more than two years and comes with a warranty. Thus, refurbished VoIP phones are better than secondhand ones. If anything goes wrong with these devices, the customer will receive well-balanced assistance during the warranty period.
Quality Assurance
A responsibility of flawless quality is promised. A series of considerable quality checks will be done rigorously before the decision is made whether the refurbished VoIP is fit for use. If the test result fails, the vendor will discard the phones, which helps to reduce the defective phones.
Certified Mobiles
These refurbished VoIP phones go through several quality check systems and are then only certified as “factory refurbished,” indicating that the device is fully functional and safe to use. This makes it acceptable for exchanges, as the case might arise in the future.
Safe For Environment
Almost every year, more than 50 million tons of electronic items worldwide are labelled as E-waste. These include items from computers, laptops, all types of phones and others. This E-waste is unsafe for the air we breathe and poses a danger to the groundwater, as it is a possible menace to the environment. Therefore, refurbished phones are an ecologically friendly option that helps reduce E-waste.
Good Experience
Refurbished VoIP phones help the customer have a good experience, as all the phone functions are guaranteed to work superbly. The experience of using a refurbished VoIP phone will be just the same as using a new VoIP phone at a lower price.
Excellent Services
If refurbished VoIP phones are bought from registered retailers and manufacturers, it helps to get refunds if there is dissatisfaction with the product. Even if the product is resold by the user, they will get good money as the functions in it will be the same as in a new phone.
Popular Refurbished VoIP Phone Models
A few popular refurbished VoIP phone models that users can consider are,
1) Yealink VP59
Features
- Lines supported: 16 lines
- Wireless Connectivity: Bluetooth, Wi-Fi
- The display is adjustable, has a removable 1080p HD camera and 10-way audio/video conferencing, and is cordless.
- Video support: Available
Suitable for: Executives and good for Video collaborations.
2) Grand Stream GXP2170
Features
- No of lines supported: 12 lines
- Wireless Connectivity: Bluetooth
- PoE (Power Over Ethernet), Auto provisioning, 5-way voice conferencing, speed dial
- Video support: No
Best overall IP phone
1) Htek UCV53
Features
- No of lines supported: 16 lines
- Wireless Connectivity: Bluetooth, Wi-Fi
- 8” multitouch screen, HD call quality, echo cancellation, 10-way audio-video conferencing, 8 MP camera, headset
- Video support: Available
Best for high-level business communications and video collaborations
2) Poly VVX 450
Features
- No of lines supported: 12 lines
- Wireless Connectivity: N/A
- Features: 4.3” color LCD, two USB ports, multilingual user interface, HD voice
- Video support: No
Easy-to-use interface and simple navigation
3) Unify CP700X
Features
- Wireless Connectivity: Wi-Fi
- Features: HD audio, large display
- Video support: No
Best for professional communication
4) Snom D865
Features
- Wireless Connectivity: Wi-Fi, Bluetooth
- Features: Tiltable 5” IPS display, 2 USB ports, HD audio, advanced noise reduction
- Video support: No
Best for everyday office communications
Conclusion
The terms refurbished VoIP phones and secondhand VoIP phones are used interchangeably, but neither is same. Refurbished ones are those devices that are owned and have been used, but before selling them, they must go through attentive quality checks, for which warranty period is provided.
Apart from that, these phones could be bought at an economical price. Refurbished VoIP phones bought from registered manufacturers or vendors are a better option, as they usually have a life expectancy of more than a year.