Many businesses are moving towards VoIP communication systems; hence, it has become essential to know its working principles along with their requirements. Voice over Internet Protocol (VoIP) has revolutionized the communication system, as it helps in communicating via voice calls that are made through broadband internet connection instead of traditional landlines.   

Few VoIP service providers allow users to call those people who use the same service. Still, only some other providers will enable users to call all those who have a telephone number, which includes mobile, international numbers, local, and even long-distance calls.    

 Using a particular VoIP phone or even through the computer, VoIP voice calls can be made, and some providers allow users to make use of traditional phones by connecting to VoIP adapter. A doubt that lingers in the minds of many users is whether a VoIP phone connection need a landline to function.   

Does VoIP Need A Landline   

VoIP Office phone systems do not require a landline, but they need a broadband internet connection, as VoIP uses an internet connection to provide business houses with both voice and data.    

Before VoIP came into existence, business organizations required multiple telephone lines for their day-to-day business, and every single telephone line could handle only one call at any given point in time.   

Just like a business organization that has around 20 employees, will opt for around 16 to 22 telephone lines, depending upon the incoming and outgoing call volumes. With the advancement of VoIP technology, all the telephone lines that were considered additional were replaced by broadband connections as per requirements.   

VoIP v/s Telephone Lines   

VoIP stands for Voice Over Internet Protocol, which means the VoIP user’s voice is travelling over an IP (Internet Protocol) wherein the voice gets broken down into little packets of data, and these packets get dispatched from the handset/mobile phones of the caller via internet connected Wi-Fi network the business house has logged in and gets answered by the user receiving the call.    

‍Whenever a business house integrates a VoIP connection, it automatically segregates a small area from the existing broadband connection for making voice calls only. It means that if the user is on a call and suddenly there is an intrusion of heavy network traffic, even then, the connected call will not be disrupted and will work smoothly. This facility never happens with a telephone landline.  

A broadband connection with a minimum of 20 Mbps download rate will be of more significant help in running a more stabilized VoIP communication system. Most business organizations will have this download speed, as it is easily achieved, especially if they are connected to a fiber optic broadband internet connection.   

VoIP helps the business to make use of their common broadband connection for data and voice connectivity.   

Benefits Of VoIP Over Landline   

Upgrading to VoIP from traditional landlines helps in using a lot of benefits. A few of these benefits include,   

Noteworthy Cost Savings   

Technological advances help maximize efficiency and minimize infrastructure costs. It helps remove the need for multiple telephone lines within the company, thus cutting the cost of connecting these lines. VoIP services remarkably cost less when compared to the traditional landline that regular business houses have.     

The VoIP user only pays for the calling capacity that is precisely needed instead of getting locked into non-flexible plans. Adding any new extensions and international calls costs a fragment of traditional landline phone services. When upgrading to VoIP communication systems, most business houses can anticipate a monthly saving of phone bills of up to almost 50%.   

Faster Setting Up    

VoIP communication systems can be set up faster as minimum hardware requirements are required, and users working at multiple remote locations can make phone calls within minutes by downloading a smartphone app that is easy and simple to use.   

Instead of installing new landlines in their office, organizations can easily migrate from their traditional landlines to VoIP services, which is faster than the installation of new landlines. Using VoIP communication services with proper planning from experienced VoIP vendors helps smooth the transition.   

Superior Voice Quality   

When compared to traditional landlines that work on analogue technology, using VoIP for communication helps improve voice quality. Making use of the latest, digital, high-quality handsets helps further enhance the voice quality of VoIP calls when compared to landlines.   

Future Proof System   

Shifting to VoIP telecom providers helps shift to a future-proof system that will last a lifetime. Take the case of Openreach Telecom of the United Kingdom.    

They have announced that they will be turning off all its traditional analogue phone lines in the year 2025. It will make landlines useless as Openreach Telecom will not be providing services through these telephone lines. Even though there is some time remaining, these business users should switch to VoIP-enabled communication services.   

Integrations With CRM Software   

VoIP communication systems flawlessly integrate with many popular CRM business software like Zoho, HubSpot, Microsoft Dynamics and many others. VoIP can also easily be integrated into existing emails and calendars.   

The productivity of real-time communications is enhanced as collaboration tools are available in one place.   

Call analytics dashboards for tracking live metrics and recording are offered by VoIP providers. It helps in providing a clear report of the volume of calls placed, waiting times, ditched calls, and others. Traditional landlines never collect any form of report for analysis.   

Phone Calls Made Remotely   

The business houses that adapt fast to new technologies reap the benefits. VoIP allows workforce teams not to be confined to their desk jobs as they can work remotely. It helps the team members to be flexible while working as they can work from anywhere across the globe on the device of their liking.   

Without installing landlines, businesses can open at new locations and move around their employees without worrying about loss of phone service.    

Conclusion   

Since VoIP communication systems are cloud-based, they leverage wideband audio codecs to deliver clear, crisp, HD voice quality on all the calls made. VoIP is an excellent improvement over the crackling noises heard from the landline calls.   

With the help of VoIP communication systems, both the caller and the receiver can expect static-free audio that has less repetition and less miscommunication when on call. Thus, VoIP is a better option for business organizations than traditional landlines as it is more reliable.