The shift towards hosted VoIP/Cloud PBX has become a necessity for companies in today’s technologically advanced world. In the present age of tech gen companies, if a business is still dependent on an on-premises PBX system, then now is the right time to change the present existing setup.
Other reasons to shift to a new system are highly prominent, whenever a company faces issues like location limitations, system hardware failures, that also comes with high maintenance costs.
ResearchAndMarkets.com had listed on their website that, as per Global Service Market Report in the year of 2021, the Global VoIP market should grow from the existing $85.2 Billion to $102.5 Billion by the year end of 2026.
As per the published report by ResearchAndMarkets.com, the year of 2020 was taken as a base year. This report provided roughly calculated market data that forecasted that, from the year 2021 to the future forecast is in the year 2026.
Even the revenues that are forecasted for this particular period are mainly divided based on various types, including access type, call type, end-use, service type, and even the end-user industry, along with the particular region where they are located.
This article gives a brief outlook about the importance of shifting to a Cloud based PBX phone system. With this the customers never have to settle for an outdated feature any longer. The customers, with the help of Cloud PBX, get a more workable, better and budget friendly solution for transition.
By subscribing to cloud-based phone system from the telecommunication provider VoIP Office, helps the companies to take charge, of their hassle-free communication needs. This blog guides the reader to make a more cost-effective informative decision that will help in expanding their business needs.
On-Premises Phone System
An on-premises based PBX phone system, also known as a Private Branch Exchange, is a physically bound traditional phone system within the building premises of the company. This setup mainly consists of physical wires that will be lying around the office premises. Both the hardware along with the entire infrastructure required for running the same is located within the office.
It helps to connect the office’s main data centre to the employees’ desk phones, which make use of the IP (Internet Protocol) technology. Here the calls are made with the help of an internet connection. It must be noted that the main physical PBX will always remain within the office premises.
On-premises PBX systems mainly depend on the physical equipment like routers, servers and phone lines that help to make both internal and external calls. This gives satisfaction to business houses, as it gives them direct control over their existing telephone operations.
But this system comes with various drawbacks like lifelong maintenance obligations, higher in-advance costs, and is not easy to use when compared to cloud-based solutions.
Cloud PBX Phone System
This system also goes by the name of Cloud-hosted PBX system. This system is a modern technology and is flexible for all business phone solution needs, as it operates in the cloud instead of the on-site location-based premises.
A Cloud PBX server is managed by a service provider, located off-site. The shift to the cloud-based server offers many benefits that is budget friendly money wise, it also helps to reduce maintenance burden with enhanced portability.
Important Features of Cloud PBX Phone System
A few important features of Cloud PBX phone system include,
Remote Work: Users can easily access these phone systems from anywhere around the world with the help of an internet connection that permits remote workability.
Portability: Companies can easily remodel their phone system up or down as per changing needs.
Modern Features: Cloud PBX has advanced features, mainly due to the adoption of modern technologies like call forwarding, voicemail-to-email, fax facility, auto attendants and various other features that help to strengthen the overall user experience.
Advantages of Cloud PBX Solutions
In today’s world, regarding business communication, the Cloud PBX solutions appear as an ultimate game-changer that offers an extended range of benefits that help to team up.
Flexibility of Locations
For those businesses who are on the lookout to break free from the restrictions of physical locations, Cloud PBX is the ultimate solution. Cloud PBXs are different from on-premises systems. It helps the users to connect and communicate freely from anywhere around the world, provided they have an internet connection.
Since the Cloud PBX system is flexible and permits remote workability, it is not bound within the walls of an office, which helps the business houses to set free at their full capacity wherever they are located.
Offers Latest Technologies
Cloud PBX offers the latest cutting-edge solutions for organizations that are looking to develop their communication systems. Many advanced features of various capabilities, like email options and voicemail options, along with advanced call handling features, are offered.
By shifting to Cloud PBX systems, organizations stay ahead of the business curve and get a grasp of the latest communication tools that are available in today’s market.
Signs Indicating Shift to Cloud PBX
Business organizations should be alert enough to recognize the updates happening in the communication world, which is important in today’s business environment.
Shifting to Cloud PBX from a traditional system is considered to be a clever move, and recognizing the following signs could help the companies make the right decisions,
Identify Hardware Failure
Any warning Signs that help to identify hardware failures, should not be ignored. Responding to it on time helps in maintaining a healthy hardware framework. Shifting to advanced solutions like Cloud PBX helps in maintaining a well-planned communication system.
Recurring Disruptions
If in a phone service line, there are detectable disruptions, which sound more like a buzz or a static sound or voice cracking sound, or even if dropped calls exist, it is a clear indication of a hardware problem.
Constant interruptions in the telecommunication system greatly affect the interactions that take place in business.
Slow Performance
Slow-moving response times and a delay in the call quality could be a signal of the existing hardware finding difficulty in keeping up with the communication demands. Hence, it has to be replaced.
Physical damage
Whether the existing hardware piece is overheating or has physical damage that is visible to the naked eye, it should never be ignored. This could compromise the equipment’s performance level due to defects.
Considering Cloud PBX
Cloud PBX solutions help businesses to be in touch with all from around the world with just an internet connection. The flexibility in this system allows for a remote work set-up along with a perfect scope for teamwork that ensures that the mere geographical boundaries never delay the required productivity.
Any concern with regard to hardware failure is reduced when a business shifts to Cloud PBX. These hosted solutions remove the need for any requirement of on-site hardware physical failures, which in turn increases the ease-to-use option along with the durability of the product.
Location Constraints Holding Back Business
Communication without any territorial barriers is important in today’s business world. The location constraints do affect the operations of the business. That is one of the main reasons for a communication system that is more workable. Cloud PBX solution by VoIP Office is the best option, as it provides a communication solution that has the best options.
Teamwork has Boundaries
The work of teams in the organizations gets limited. It is restricted to a certain extent if there exist location constraints, when making use of the traditional phone systems. This becomes more noticeable when the team members are located in different locations worldwide, making it difficult to exchange ideas.
Interactions with Customers
For business houses serving customers from different countries, traditional phone systems may cause difficulty when interacting with customers. The customers will not be interested if the voice over the phone is not crisp and clear.
Out-of-date Features and Technology Limitations
It is important to know the limitations of out-of-date features of current existing systems. Apart from that, the progress made in today’s technological world helps the organizations to stay ahead of their competitors.
Many business organizations nowadays understand and have accepted the limits they could face when making use of outdated traditional phones. Therefore, many businesses currently are slowly switching to modern technologies like Cloud PBX.
Inefficient Call Handling: Traditional systems may struggle to provide efficient call-handling features. This can lead to challenges in managing call traffic. Especially when directing calls to the right personnel, and ensuring timely responses to customer inquiries.
Security Risk: A Technology that is outdated technology often lacks the robust security measures that are necessary to safeguard against modern cyber threats. This exposes businesses to potential security threats, that could include sensitive communication data.
Conclusion
In conclusion, switching to VoIP Office makes the Cloud PBX experience easy. With its reliable, adaptable and flexible solutions, businesses never ever have to worry about any form of hardware failures or restrictions on the site equipment.
VoIP Office’s cost-effective pricing models make sure companies of all sizes can easily gain access to the leading cutting-edge communication technology without breaking their bank accounts.
VoIP Office offers a more ideal voice communication system from anywhere around the world. It helps businesses to stay connected and well organized, no matter where their location is. The main theme is to bring about a change with user-friendly features of VoIP Office. Which truly stands out as the important go-to solution for everyday modern communication needs.